Stage 01 / 04
Advise
Define the capability
Shape the capability, scope, operating model, location, and setup approach with the people who will help put it into practice.
A capability of your own.
A Global Capability Center (GCC) is a dedicated organization that carries a capability for your business, from engineering and operations to R&D and AI R&D. Ortellis advises on it, establishes it, and operates it with you.
Discuss your centerMore than space and services
Capabilities, services, and a workplace, combined into one organization.
- 01
A purpose of its own
A defined capability for your business, such as engineering, R&D, AI R&D, operations, or shared services.
- 02
Leadership and governance
Leadership in place, clear decision rights, and governance that you and your board can follow.
- 03
An operating arrangement
Entity, employer, and operating responsibilities agreed for your center and reviewed as it grows.
The GCC journey
Advise. Build.
Operate. Evolve.
Stage 02 / 04
Build
Establish the foundations
Bring the first team, workplace, infrastructure, and operating arrangements together, and establish an entity where the plan calls for one.
Stage 03 / 04
Operate
Run the agreed operation
Run the services and operations you entrust to us with clear governance, agreed responsibilities, and shared visibility of performance.
Stage 04 / 04
Evolve
Continue or transfer
Grow the center, add capabilities, and strengthen leadership as your needs change. Continue with Ortellis, or follow an agreed path to transfer the operation to you.
Responsibilities
Who does what.
Each side knows its part from the first day. Every arrangement is confirmed in the agreement before work begins.
OrtellisAdvises on the capability, location, and operating model
YouOwns the purpose and direction of the center
OrtellisEstablishes the operation, including entity setup where appropriate
YouDirects the work and leadership priorities
OrtellisOperates the agreed services and operations
YouAgrees entity, employer, and governance arrangements
OrtellisPrepares either continuation or transfer
YouChooses when to grow, continue, or transfer
Agreed in writing
How the organization grows
Start with a team.
Grow into a center.
- 01
Incubated
The first team working on Ortellis headcount while the wider operation, and any entity, takes shape, so the work starts before the setup is complete.
Typical arrangementOrtellis headcount, in an Ortellis workplace
- 02
Dedicated team
A named team built around one capability, with its own leadership and operating measures, working as an extension of your organization.
Typical arrangementYour own team lead and ways of working, with the employer agreed per engagement
- 03
Capability center
A dedicated organization with its own leadership, people, workplace, and back office, ready to continue with Ortellis or transfer to you.
Typical arrangementYour entity, leadership, and workplace, operated with Ortellis
Growth is a choice, never a requirement. Employer, entity, and ownership arrangements are agreed for each step.
Evolve: two paths
Two paths.
The same commitment.
One foundation, built together
- Entity
- People
- Operations
- Records
Path A
Continue with Ortellis
Your center. Our continued operation.
Ortellis remains the operating partner. The center matures, and responsibilities are reviewed at agreed intervals.
- Ortellis continues to run the agreed operation.
- Your team stays focused on its business and delivery.
- The option to transfer remains part of the arrangement.
Path B
Transfer to you
Your center. Your operation.
A defined scope transitions to your organization against readiness milestones: entity, people, contracts, and operating records.
- Your leadership takes over day-to-day operation.
- People, contracts, and governance move with the center.
- Operating records move with it, preserving continuity.
Both paths preserve what matters: the people, the knowledge, and continuity of delivery.
90Days
The GCC standard
From the decision to build to a fully operational, compliant, and well-governed center within 90 days.
Operational means your first team at work, on a compliant entity, in a fitted workspace.
One team, one line of responsibility.
A single accountable team leads the center from advice through to operation, with no handover between those who recommend and those who deliver.
A stated standard to which we hold ourselves.
90 days from the decision to build to a fully operational, compliant, and well-governed center: your first team working, on a compliant entity, in a fitted workspace.
Transparency the client can audit.
Costs, compliance, hiring, and performance are visible to you, with reporting on which your board and auditors can rely.
Governance designed for either path.
Entity, contracts, people, and operating records are structured from the start for continuity, whether you continue with Ortellis or transfer.
Track record
See the full track recordTrack recordExperience in every part
of a center.
- People1,500+People in the organizationGrown from fewer than ten
- Workplace150+Workplace projects deliveredDesigned and built for the long term
- Technology100+Programs deliveredAcross public sector, healthcare, and enterprise
- Reach5+Geographical regionsOperated to a single standard
These figures reflect our founders’ past work and are not a record of Ortellis engagements. About this record.
FAQ
Global Capability Centers, answered.
01What is a Global Capability Center?
A dedicated organization that carries out a capability for your business, such as engineering, R&D, AI R&D, operations, or shared services, with its own leadership and ways of working.
02How long does it take to become operational?
Our standard is 90 days from the decision to build to a fully operational, compliant, and well-governed center: your first team at work, on a compliant entity, in a fitted workspace.
03Who is the employer, and who owns the entity?
It depends on the agreement. A center can begin incubated on Ortellis headcount and move to its own entity. Employer, entity, governance, and operating responsibilities are agreed for each engagement.
04What can we see while Ortellis operates the center?
Costs, compliance, hiring, and performance are visible to you, with reporting on which your board and auditors can rely.
05What happens at the end of the Operate stage?
Two paths, both valid. Continue with Ortellis, which keeps operating the center, or transfer the operation to you along an agreed path.
06Do we have to go through every stage?
No. Enter at the stage that fits your needs. Growth from an incubated team to a dedicated team or a capability center is a choice, not a requirement.
Your next move
What capability will you build?
Tell us the capability, the location you have in mind, and where you are today. We will discuss the setup, the stages, and the commercial terms with you.
Discuss your center